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精品店-店铺经理 薪资面议
北京-东城区 5-10年 大专
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五险一金 年底双薪 绩效奖金 带薪年假 定期体检 管理规范 技能培训 岗位晋升 生育补贴 公司规模大
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李女士 3小时前在线 已认证
Assistant TA Manager · 历峰集团Richemont
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职位介绍
Mission: The IWC Boutique Manager is in charge of implementing the retail strategy, managing the boutique and boutique staff, the daily operations and of building customer relationships. He/She runs the boutique-business in a self-dependent way plays a critical role in the organization and representation of the brand’s ultimate services and acts as a sales leader.     Responsibilities: -           Leading boutique-operations and the team in an efficient manner by example -           Responsible for the operations and result of the boutique; sales, client experience, operations, profitability -           Building and maintaining strong relationships with clients and stakeholders as well as office team -           Know IWC’s history, products and partnerships as well as the watch industry -           Identify business needs and turn into individual actions and objectives -           Monitor, assess and manage performance to ensure the achievement of set targets and boutique KPIS -           Host clients and other stakeholders with the ability to provide outstanding personalized customer experience -           Establish strong personal relationships with clients from different backgrounds -           Engage in CRM-activities such as prospect follow-up on a daily basis -           Act as an ambassador in and out of the boutique and activate network to recruit prospects and clients -           Maintain the boutique according to global IWC visual merchandising standards -           Conduct in-store training and daily briefs -           Monitor and assess team and individual performances -           Develop, motivate and retain the team. Identify, recruit and develop talents and new team members   Profile: -           4-5 years of boutique management experience or equivalent experience in hospitality -           Strong leadership skills, high emotional intelligence and general education -           Ability to lead and develop talents / team members -           Perfect understanding of client satisfaction, luxury experience and strong sense for etiquette and human behavior -           Strong selling skills and result-oriented -           Able to adapt approach individually to respective client -           Open and outgoing personality -           Team player with good interpersonal competences and empathy -           Excellent communicator with ability to develop strong networks -           Fluent in local language and English and ideally one more relevant tourist language -           Applicants with background in Sales or Hospitality preferred -           Manifest customer centricity mindset in all aspects of the business to ensure client-centric experience 
其他信息
行业要求:全部行业

公司简介

历峰集团(Richemont)是世界最大的精品集团之一,拥有着行业内声名显赫的众多高级品牌,尤其在珠宝、名表和书写工具领域内独具实力。旗下包括:卡地亚(Cartier)、万宝龙(Montblanc)、江诗丹顿(Vacheron Constantin)、梵克雅宝(Van Cleef & Arpels)、伯爵(Piaget)、万国(IWC)、沛纳海(Panerai)、积家(Jaeger-LeCoultre)、朗格(A.Lange & Sohne)、罗杰杜彼(Roger Dubuis)、名士(Baume et Mercier)、登喜路(Dunhill)、蔻依(Chloe)、兰姿(Lancel)、上海滩(Shanghai Tang)等品牌。 每一个隶属于历峰集团的世界著名品牌都无愧于顶级奢侈品的冠冕。他们各自承载着历史价值而独一无二、恒久流传;传承历史和发扬品牌价值是在历峰工作中被赋予的无尚荣耀。 Richemont is one of the world's leading luxury goods groups. We own several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, luxury watches and writing instruments. The group encompasses several of the most prestigious names in the luxury industry including Cartier, Montblanc, Vacheron Constantin, Van Cleef & Arpels, Piaget, IWC, Panerai, Jaeger-LeCoultre, A.Lange & Sohne, Roger Dubuis, Baume et Mercier, Dunhill, Chloe, Lancel and Shanghai Tang. Every name in Richemont’s 18-strong stable is a true ‘Maison de Luxe’, each with an historic uniqueness and timeless individuality. Protecting and respecting the Maisons’ unique heritage is of paramount importance when working at Richemont.

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