徐先生
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- 职位介绍
- The purpose of this position is to be in charge of implementing retail strategy, managing boutique staff and daily operation, building customer relationships and generating the majority of the company’s revenue. He/She plays a critical role in the organization as the Brand’s ultimate services and sales leader. KEY RESPONSIBILITES: · Implements retail strategy and generates the majority of the company’s revenue · Develops the turnover of the Boutique and meets the sales targets set by the Retail Department. · Assists the Retail Manager/Director with the development of the Boutique action plans, which will include assessing the relevant market indicators and planning short-, medium-, and longterm campaigns. · Manages the Boutique staff · Assesses and articulates recruitment needs. · Conducts manpower planning, tasks assignment, individual sales target setting, coach the Boutique staff on-the-job, performance evaluation and appraisal rating. · Manages sales associates’ appearance, behaviour, attitude and professionalism, to ensure the set individual targets are met. · Understands staffs’ strength and potential to help them realize a higher level performance and development. · Motivates staff through feedback and any other sales reward actions. · Manages the Boutique operation · Supervises the safety and security of Boutique customers, staff and products in line with brand procedures, keeps in mind that the safety of people comes before that of goods, and resolves urgent security cases. · Manages and maintains stock and products properly, accurately and efficiently. · Oversees the money operation at the Boutique, including cash register consolidation, general Boutique expenses management, banking and petty cash management. · Delivers product news and company policy to Boutique staffs and ensures the understanding level. · Ensures the timely and accurate Boutique Diary, Daily Sales reporting and Monthly sales report. · Manages visual merchandising, new catalogues renew, NSI system maintenance, CDB management and Boutique facilities maintenance. · Builds and manages customer relationships · Maintains the Boutique’s external relationship with business partners such as shopping malls, restaurants, hotels, and journalists, and local dignitaries. Negotiates and reports the conflict if there is. · Maintains VIP relationship and cooperates with brand on VIP activities. · Develops client and prospect locally for new clients. KNOWLEDGE AND PROFESSIONAL SKILLS: Experience: 1. Extensive experience in retail luxury or hotel industry 2. First management experience required Hard skills: 1. Results-oriented leadership 2. Strong sales and negotiating skills 3. Excellent communication skills, both written and oral 4. Attention to detail, with the ability to handle multiple projects simultaneously 5. Strong emphasis on organisation 6. Computer-literate Soft skills: 1. Passion for service 2. Positive attitude (dynamism, optimism, enthusiasm) 3. Entrepreneurial thinking 4. Excellent interpersonal skills with the ability to cultivate good relations with staff and consumers 5. Charisma 6. Diplomacy 7. Excellent presentation Education: 1. Degree in Management/Business is preferred 2. Good general knowledge 3. Understanding of the local market 4. Strong local network already developed 5. English skills are solid and excellent.
- 其他信息
- 行业要求:全部行业
公司简介
历峰集团(Richemont)是世界最大的精品集团之一,拥有着行业内声名显赫的众多高级品牌,尤其在珠宝、名表和书写工具领域内独具实力。旗下包括:卡地亚(Cartier)、万宝龙(Montblanc)、江诗丹顿(Vacheron Constantin)、梵克雅宝(Van Cleef & Arpels)、伯爵(Piaget)、万国(IWC)、沛纳海(Panerai)、积家(Jaeger-LeCoultre)、朗格(A.Lange & Sohne)、罗杰杜彼(Roger Dubuis)、名士(Baume et Mercier)、登喜路(Dunhill)、蔻依(Chloe)、兰姿(Lancel)、上海滩(Shanghai Tang)等品牌。
每一个隶属于历峰集团的世界著名品牌都无愧于顶级奢侈品的冠冕。他们各自承载着历史价值而独一无二、恒久流传;传承历史和发扬品牌价值是在历峰工作中被赋予的无尚荣耀。
Richemont is one of the world's leading luxury goods groups. We own several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, luxury watches and writing instruments. The group encompasses several of the most prestigious names in the luxury industry including Cartier, Montblanc, Vacheron Constantin, Van Cleef & Arpels, Piaget, IWC, Panerai, Jaeger-LeCoultre, A.Lange & Sohne, Roger Dubuis, Baume et Mercier, Dunhill, Chloe, Lancel and Shanghai Tang.
Every name in Richemont’s 18-strong stable is a true ‘Maison de Luxe’, each with an historic uniqueness and timeless individuality. Protecting and respecting the Maisons’ unique heritage is of paramount importance when working at Richemont.
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