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- 职位介绍
- The successful candidate will be experienced in finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will be a strong SME who is responsible for smooth operations of APAC Corp Account Payables operations at CTU, which includes resolving internal & external customer contacts with the highest level of controllership, quality, and at the same to eliminate root causes that drives contacts and promotes self-service in the most customer-centric way. This position will act as the escalation point/SPOC in resolving complex/SVOT cases and leads process dive deep mechanism, identifies opportunities or support other team members on streamlining processes, develops/enhances SOP documents and improves the internal control effectiveness. The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of customers / vendors. Business Responsibilities • Drive development and expansion of processes required to execute on-time payments to Vendors, on time query resolution • Owns defining / adhering to policies related to AP and drive consistency with entities globally. • Solving complex customer/vendor issues and proactively heading off negative service trends. Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures. • Build and monitor performance metrics, with principal focus on ensuring on-time payments, process improvement initiatives and estimating future headcount growth by country • Drive the expansion of self-service functionality in order to improve vendor experience and reduce manual processes • Maintain weekly and monthly communications and metrics reporting with BP teams • Developing, modifying and maintaining the operational and design effectiveness of internal controls • Partnering with Internal Audit and QC Team • Lead cross functional systems and process improvement initiatives Basic qualifications • Knowledge & Skills/ Business Acumen/ Education & Experience • Bachelor’s degree from a reputed institute • English Communications skills - Written & Verbal • 4+ years of post-qualification experience in Finance operations/Shared Services, Accounts Payable. • Experience in AP operations in large multi-national organizations. • Worked in Customer focused teams (both Internal / External). • Interpersonal skills - including written and oral communication skills. • Experience in Six Sigma defect reduction techniques (DMAIC, etc.) Preferred qualifications • Masters (MBA/M.Com or equivalent) with 6+ years of post-qualification experience in Finance operations/Shared Services, Accounts Payable. • Experience in AP operations in large multi-national organizations. • Worked in Customer focused teams (both Internal / External). • Interpersonal skills - including written and oral communication skills. • Experience in Six Sigma defect reduction techniques (DMAIC, etc.) • Experience in Oracle Financials • Experience in understanding metrics and developing them, as required. • Strong working knowledge of basic computer business applications such as MS Word and MS Excel, Outlook. • Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes • Communicate and take the lead role in identifying Gaps in process areas and work with all stakeholders to resolve the gaps • Demonstrated ability to lead diverse talent within the team, work cross-functionally, and build consensus on difficult issues • Strong interest in hiring and developing people into stars in their respective roles • Strong written and verbal communication skills • Problem Solving and Analytical abilities • Work in a fast-paced challenging environment
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