International Customer Service Associate Director 薪资面议
上海 10年以上 本科
外派津贴
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职位介绍
工作职责: * Development of the company customer service strategy to meet the needs of the business. * Develop and maintain relationships with customers in all markets and ensure open communication and timely follow up with customers at all times. Client Details * Global overall about 400 people, China has several office, factory and R&D. * Company production include biological medicine ,vaccine and so on. Description * Cooperate with customers,sales and other internal teams e.g.finance for licenses, order status,payment,delivery,invoice etc. to ensure that orders proceed smoothly; * Fulfilment of order-related compliance and internal control requirements; * Regular interaction with stakeholder functions to give clear; Profile * Have working experience in customer service ,demand planning or logistic related function. * Experience in communication with end business to business customers is mandatory. * Knowledge in reputable ERP system and SAP is preferred. * Lifescience industry experience is preferred. * Fluent in both written and spoken English and Mandarin. Job Offer * Have opportunity to develop international team and have international business explore. 任职要求: *Development of the company customer service strategy to meet the needs of the business. *Develop and maintain relationships with customers in all markets and ensure open communication.

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