【Application Manager 售前技术支持经理招聘】

纪女士 1天前在线

顾问(SC) · 安拓奥古（北京）人力资源服务有限公司上海分公司

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职位介绍: Basic Function： - Develop functions, product designs, and proposals to meet customer requirements. - Make key decisions regarding proposals, including technical parameters, priorities, and requirements, in accordance with the Product Development Process. - Oversee the timing of customer programs to ensure alignment with key milestones and overall project timelines. - Ensure that the annual goals and objectives set by the leader are met. - Provide technical support to customers, the sales team, and other functions during sourcing, vehicle development, launch, and prototype production. - Communicate customer needs and concerns across all levels of the organization, both verbally and through various written formats, including presentations and meeting minutes, which are shared simultaneously with both the organization and the customer. - Engage in technical problem-solving and promptly address issues. - Actively, effectively, and professionally interface with all departments in both China and Italy, as well as with the sales functions within the organization. Responsibility: - Pre-sales Technical Support and Project Management: - Support sales activities by addressing both technical and project management aspects to propose the best solutions for customer needs. - Ensure a thorough understanding of customer (non-commercial) needs and input them into the internal system (such as Product Requests), ensuring a clear definition of product specifications. - Serve as the technical interface with the customer throughout the product lifecycle (e.g., collaborating with the customer to ensure timely design freeze, application sign-off, and master engine sign-off), gathering issues to be addressed with the platform team, prioritizing tasks, and ensuring client satisfaction. - Collaborate with the customer to agree on program planning, including RASIC and program tracking. Identify early warning signs of potential issues on the customer's end and report them internally to develop appropriate countermeasures. - Monitor the status of client requests with the platform team (e.g., open pull requests, overdue pull requests, etc.), advocating for deadlines and ensuring the timely completion of platform evaluations. - Support the profitability of the platform/program by prioritizing customer needs, such as customer satisfaction derived from fulfilling those needs and implementing product modifications. - Gather client feedback regarding our product and development process, and relay this information to our organization (e.g., marketing, etc.). - Sponsor pivot products and provide ad-hoc support to dealers in configuring the best pivot solutions to meet client needs. - Ensure a thorough understanding of regional customer needs by translating them into product requirements (PRs) and clear product specifications for customized product development, particularly when existing products do not meet those needs. - Collaborate with regional customization teams (Product Engineering) to meet the fitting needs of local clients using regional engineering capabilities. - Participate in platform teams directly or through the central CM function to represent regional customers and programs, ensuring customer satisfaction and timely execution. - Collaborate with regional customer management to identify synergies with other regions and ensure that the technical needs of regional customers are integrated into the global platform. Requirement: - Bachelor's degree above, major in engine or powertrain engineering. - Minimum 10 years of experience in engine, powertrain, and axle engineering, or related field. - Demonstrated exceptional technical aptitude. - Self-directed and motivated individual who is willing to accept responsibility, take initiative, and manage personnel situations with guidance from supervision. - Excellent interpersonal skills to engage with individuals at all levels, both within and outside of the company, in a professional manner. - Be capable of managing multiple tasks and responsibilities simultaneously. - Have experience managing projects from conception to production.